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Condition matching
Rules Engine
Edit Rule
Name
Trigger
ticket_created
ticket_updated
sla_breach
customer_reply
escalation
Description
Conditions (JSON)
{"all":[{"field":"product_area","op":"eq","value":"billing"}]}
Actions (JSON)
[{"params":{"assignee":"billing-team@supabase.io"},"type":"assign"}]
Priority
Enabled
Yes
No
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