Landing page with live system metrics
Phoenix LiveView
PubSub real-time
Ash Domain queries
SupportDeck
Internal support tooling platform built with Ash Framework
Open Tickets
9
SLA Breaches
0
Active Rules
4
AI Triages (24h)
3
Feature Map
Ticket Queue
Real-time ticket management with state machine
AshStateMachine
PubSub
SLA Dashboard
SLA breach tracking with countdown timers
AshOban triggers
SLA Buddy
AI Triage
Automated classification and response drafting
Prompt-backed actions
Rules Engine
Configurable automation rules
Condition matching
Oban workers
Knowledge Base
Searchable support documentation
Ash resources
Integrations
Front, Slack, Linear with circuit breakers
Circuit breaker
Req
Settings
Credential vault with AES-256-GCM encryption
GenServer
ETS cache
Simulator
Test webhooks, AI triage, and SLA checks
Dev tooling